Wag of the finger: Nielsen Executive Council

When I first read this in TechCrunch I thought it was a joke ... sadly it's not. For fighting bureaucracy with more bureaucracy, Nielsen get's a wag of my finger!

Outlook doesn't cause inbox clutter, people do. Claiming that they're going to fix the problems of bureaucracy and inefficiency by disabling an Outlook feature proves only that the Nielsen Executive Council doesn't understand the sheepwalking culture that has taken root or how to change it.