At the risk of ruining my reputation as a cynic, I have to admit I'm seeing some encouraging signs that there is a slight chance of positive change in the long term forecast.
I'm getting a lot less resistance when I talk about the importance of the user experience ... even when I suggest that the user experience should be what we spend the most time and money on. Some people are--gasp--even starting to agree that the online research experience should provide users with some kind of value (and this can NOT be money or points) BEFORE we ask them to do something research related. I even heard rumors that a friend of a friend heard a senior person in the company suggest that the research part of the website should become invisible or blend seamlessly into really cool websites that people actually want to visit.... *sniff*sniff*tear*.
All this on top of the love-fest and sense of community that resulted from Emiel Van Wegen's search for the best researchers on Twitter and ... well ... I think my heart grew three sizes this week. BTW Huge hat tip to Emiel; I think your post did more good in the MR world than you ever expected when you came up with the idea.
On the other hand I did attend a meeting earlier this week where a colleague called our respondents "lab rats" ... so we might not be out of the woods just yet. :(
3 comments:
I think you mean to say your ear (not hear). Just a friendly typo to be fixed
@Frank
It was a typo, but no - I didn't experience ear growth.
-mrh
Congratulations on making it in the reader's top-10 of most relevant twittering researchers and for being defined as mostly cynical but interesting point of view on the MR industry.
Post a Comment