From Jan's
recent Research Magazine interview.
Our industry is one of the most conservative you will come across. Look at IT - look how keen they are to throw out the old and adopt the new. Medical doctors will go to professional conferences in order to learn up until the week before they retire. We don’t do that. We go to professional conferences to get drunk and find out what the competitors are doing. A constant refrain in our businesses is, ‘That’s too complicated.’ Do you ever hear an engineer saying, ‘That’s too complicated, I’m not going to build it’? Or an accountant saying, ‘That spreadsheet’s too complicated, do it again’? You don’t.
... People love the idea of innovation but they hate the reality of it...
I think there’s a tremendous amount of laziness in our industry - people don’t want their lives to be made complicated.
Well said. I couldn't agree more.
